Privacy & Cookie Policy

 

Last Updated: May 2026

 

1. Introduction

 

Welcome to IRM Social Media Limited (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data.

 

This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://www.irmlimited.com, contact us, or use our services.

 

IRM Social Media Limited is a company registered in England and Wales and operates in accordance with applicable UK data protection and privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Company Information

 

Company Name: IRM Social Media Limited

Company Number: 13330363

Registered in: England and Wales

Registered Office: 32–33 Upper Street, London, N1 0PN

Website: https://www.irmlimited.com

Email: info@irmlimited.com

 

For privacy-related questions or requests, you can contact us using the details above.

 

3. Personal Data We Collect

 

We may collect and process the following types of personal information:

 

Identity Data

 

• First name

• Last name

• Job title or business role

 

Contact Data

 

• Email address

• Telephone number

• Company name

• Business address or location

 

Enquiry Data

 

Information you provide when contacting us through our website, contact forms, email, or other communication channels.

 

Technical Data

 

When you visit our website, certain technical information may be collected automatically, such as:

 

• IP address

• Browser type and version

• Time zone and location settings

• Operating system and platform

• Device information

 

Usage Data

 

Information about how you use and interact with our website, including pages visited and interactions with website features.

 

4. How We Use Your Personal Data

 

We may use your personal data for the following purposes:

 

• To respond to enquiries and requests submitted through our website.

• To communicate with you about our services.

• To provide and manage our social media and digital marketing services.

• To prepare quotations and proposals.

• To manage our relationship with existing and prospective clients.

• To improve our website, services, and customer experience.

• To comply with legal and regulatory obligations.

• To protect our website, business, and users from fraud, misuse, or security threats.

 

We will only use your personal data where we have a lawful basis to do so.

 

5. Lawful Basis for Processing

 

Depending on the circumstances, we may process your personal data on the following lawful bases:

 

• Consent: where you have given us permission to use your information for a specific purpose.

• Contract: where processing is necessary to provide services or take steps at your request before entering into a contract.

• Legal obligation: where we are required to process information to comply with the law.

• Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

 

6. Data Security

 

We take reasonable and appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, unauthorised access, alteration, or disclosure.

 

Our website is hosted on the Wix platform, which provides security and infrastructure services for the website.

 

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

 

7. How Long We Keep Your Data

 

We will only retain your personal data for as long as reasonably necessary for the purposes for which it was collected, including for the purposes of satisfying legal, accounting, contractual, or reporting requirements.

 

When your personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

 

8. Sharing Your Personal Data

 

We may share personal data with trusted third-party service providers where this is necessary to operate our business or provide our services.

 

These may include website hosting, website management, communication, analytics, email, payment, or other business service providers.

 

We do not sell or rent your personal data to third parties.

 

Where third-party providers process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection and security measures are in place.

 

9. International Data Transfers

 

Some of our service providers may process personal data outside the United Kingdom.

 

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection laws and that appropriate safeguards are in place.

 

10. Cookies

 

Our website may use cookies and similar technologies.

 

Cookies are small text files placed on your device when you visit a website. They can help websites function correctly, remember preferences, understand how visitors use the website, and improve the user experience.

 

Cookies used on our website may include:

 

Essential Cookies

 

These cookies are necessary for the website to function properly and may support security, navigation, and basic website functionality.

 

Analytics Cookies

 

These cookies may help us understand how visitors use our website, such as which pages are visited and how users interact with the website.

 

Marketing or Social Media Cookies

 

Where applicable, these cookies may be used by third-party services, including social media or marketing tools, to provide relevant functionality or measure engagement.

 

Where required by law, we will request your consent before placing non-essential cookies on your device.

 

You can manage or withdraw your cookie preferences through the cookie settings available on our website or through your browser settings.

 

11. Instagram and Social Media

 

Our website may display content or links from third-party social media platforms, including Instagram.

 

If you interact with social media features or links on our website, those third-party platforms may collect information about your activity in accordance with their own privacy policies and terms.

 

We recommend reviewing the privacy policies of any third-party social media platforms you use.

 

12. Third-Party Links

 

Our website may contain links to third-party websites, services, or social media platforms.

 

We are not responsible for the privacy practices, security, or content of third-party websites.

 

We recommend reviewing the privacy policy of any third-party website before providing personal information.

 

13. Your Data Protection Rights

 

Under applicable UK data protection law, you may have the right to:

 

• Request access to the personal data we hold about you.

• Request correction of inaccurate or incomplete personal data.

• Request deletion of your personal data in certain circumstances.

• Request restriction of processing in certain circumstances.

• Object to certain types of processing.

• Request the transfer of your personal data in certain circumstances.

• Withdraw consent where we rely on consent to process your personal data.

 

To exercise any of these rights, please contact us using the contact details provided in this policy.

 

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe that your personal data has been handled unlawfully.

 

14. Children’s Privacy

 

Our website and services are not specifically directed at children.

 

We do not knowingly collect personal information from children without appropriate consent where such consent is legally required.

 

15. Changes to This Privacy & Cookie Policy

 

We may update this Privacy & Cookie Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

 

Any updates will be posted on this page with a revised “Last Updated” date.

 

16. Contact Us

 

If you have any questions about this Privacy & Cookie Policy, how we use your personal data, or wish to exercise your data protection rights, please contact us:

 

IRM SOCIAL MEDIA LIMITED

Company No.: 13330363

Registered in: England and Wales

Registered Office: 32–33 Upper Street, London, N1 0PN

Email: info@irmlimited.com

Website: https://www.irmlimited.com

 

We aim to respond to legitimate privacy requests within the time period required by applicable data protection law.